Our Services

We provide Managed IT Services with a focus on the medical industry.

24/7 Monitoring & Support

Issues and problems slow us down - troubleshooting those issues sometimes means having to jump through multiple hurdles to find the right support team. At times it’s hard to even find the right vendor to help identify what’s going on. We eliminate this by becoming your primary point of contact.

Our System Admins will provide full administration in making changes to computer and network security access. We will also be happy to train and educate your selected team members with various basic operations, allowing them to self-service minor changes as necessary.

User & Vendor Management

Today’s technology requires multiple vendors working together to provide you the services that you require to provide the best service for your patients. As your Strategic Partner, we work to provide you guidance and information across the wide spectrum of Healthcare IT. If you are curious about something, and we haven’t discussed it yet - ask, and we’ll do the leg work to provide clear concise information, allowing you to make sound decisions.

Management of your assets is critical. In today's increasingly security conscious world - asset management doesn't just refer to the type and location of a specific asset. It's just as important from a security perspective - knowing what you had, where you had it, and what provisions are available to recover it. We provide full you with a regularly updated detailed listing of all of the equipment within your office. Included but not limited to:

Infrastructure & Endpoint Management

We proactively manage and monitor all aspects of your core systems and infrastructure. Everything from your servers, network switches, wireless access points, network performance, as well as ensuring any wiring or cabling is adequately installed and maintained.

We will resolve issues related to your devices - printers, desktops, laptops, tablets, and any other peripherals. Our goal is to proactively maintain them so that issues are minimized. Included but not limited to:

Security & Backup Solutions

We will work with you to understand and ensure that all necessary data is backed up. This includes all critical databases, settings, and user files. Please note that your backup strategy and solution will be dependent on the identified requirements, and may require additional investment to ensure identified recovery objectives.

We monitor all of your systems - servers, network, firewall, and endpoints - ensuring that there isn't any malicious activity or programs that could cause issues.

Strategic Consulting

As your Strategic Partner, we work to provide you guidance and information across the wide spectrum of Healthcare IT. If you are curious about something, and we haven’t discussed it yet - ask, and we’ll do the leg work to provide clear concise information, allowing you to make sound decisions.

Communication & Collaboration

Full email and collaboration system including chat, video conferencing, shared calendars, and global address books. Our encrypted email solution is enabled so that it will automatically scan for protected information, and encrypt those messages automatically based on policies set for your industry.

We can assist identifying and performing basic management and maintenance on your existing system. Based on the type of the system - we have specific partners that can aid in advanced operations and management. We can help provide options, as well as install and manage newer HIPAA compliant telephone systems.

Website / Domain Hosting, Design, & Online Presence Management

Website hosting and domain hosting are fully managed by us. We take care of everything from ensuring that your domain(s) are registered and setup securely to work with all of your services, as well as making sure that backups and malware scans are regularly performed. We'll take care of all the contracts, and vendor information for you.

Our Story

Our Story

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